Answer: We're sorry you are dissatisfied with the terms of your warranty; however, the company at this time does not offer a warranty for weather damage; only for manufacture defects. However, we would be glad to place a replacement order for you, so that you may enjoy your gazebo. I would also suggest, if possible, that you contact your homeowners’ insurance to see if the product is covered. Because the Sunjoy warranty covers our products that range from Miami to Winnipeg, Sunjoy offers a warranty that ensures our products withstand mild weather conditions ranging in all of our customer’s climate zones. Sunjoy suggests dismantling your product during inclement weather.